Privacy Policy

This Privacy Notice for WaPeza Professional Services ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you download and use our mobile application (WaPeza Professional Services) or engage with us in other related ways.

Summary of Key Points

This notice details our commitment to protecting your privacy. We collect personal information you disclose to us (such as names, phone numbers, and email addresses), geolocation data to connect local clients with nearby freelancers, and payment data handled securely through Lenco. We do not collect sensitive personal information, nor do we sell your data.

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on our mobile application, express an interest in obtaining information about us, or contact us directly. This includes:

• Names
• Phone numbers
• Email addresses
• Contact or authentication data

Application Data & Device Permissions

If you use our application, we may request access or permission to certain features from your mobile device:

• Geolocation Information: We track location-based information to connect Clients with nearby Freelancers. You can disable this in device settings.
• Mobile Device Access: We may request access to contacts, reminders, calendar, and push notifications to enable order scheduling and updates.
• Device Data: We automatically collect device ID, model, operating system, IP address, and network details for troubleshooting and security.

2. How Do We Process Your Information?

We process your personal information for the following purposes:

• To facilitate account creation, login, and profile verification.
• To connect Clients with local Freelancers using location-based search.
• To send order updates, notifications, and administrative alerts.
• To process payments securely and prevent fraud.
• To comply with legal obligations and enforce our terms.

3. Payment Processing

All payment data is handled securely by our third-party payment processor, Lenco. You can review their privacy policy here: Lenco Privacy Policy

4. How Long Do We Keep Your Information?

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law (such as tax or accounting requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate organizational and technical security measures designed to protect the security of any personal information we process. However, please remember that no transmission over the internet can be guaranteed 100% secure.

6. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.

7. What Are Your Privacy Rights?

Depending on your geographical location, you may have the right to request access to, correction of, or deletion of your personal information. You can exercise these rights by contacting us at the email below.

8. How Can You Contact Us?

If you have questions or comments about this notice, you may email us at: support@wapezapro.com